Lenses are minimally scratched. Frames are in perfect condition. Tom Ford case and cloth are included. See photos for details. Thanks for viewing our listing! We encourage you to message us with any inquiries you have, and we do our best to respond immediately every day of the week. Banner that appears on the next window. To answer some commonly asked questions. Everything in the photos will be included in your order. We also specify above in the first line of the description exactly what is included. Consequently, if the description or photos don’t show or mention a box, case, or additional packaging then they will not be included. However, we occasionally do have extra cases so please inquire if you need an option that’s not included in your item’s listing. We’d be happy to provide one for an extra charge. We can usually make something work for a significant additional charge. If you’re returning the frames for any reason other than a poor fit or appearance that doesn’t suit you please reach out so that we can try to fix the issue. We are available almost every hour of the day. Please return the frames in the same condition you received them inside of the same packaging they were mailed. Regarding large orders, if you are a business looking for a wholesale order please send an inquiry before offering. Lastly, my corgi Pickles appreciates your business just as much as I do because it allows her to continue to receive tasty treats that she loves. We hope you come back for all of your eyewear needs and are happy to receive every lovely photo of your fur babies that you send our way. Thanks for reading and have a great day!